Cancellation ,Returns & Refunds
ЁЯУж Important Disclaimer
To claim any defect, damage, or missing item, a clear, untampered parcel opening video is mandatory.
- ЁЯОе The video must start before opening the package.
- ЁЯОе Show the entire unboxing in one continuous, unedited shot.
тЭМ No video = No claim.
ЁЯУж рдорд╣рддреНрд╡рдкреВрд░реНрдг рд╕реВрдЪрдирд╛
рдХрд┐рд╕реА рднреА рджреЛрд╖, рдиреБрдХрд╕рд╛рди рдпрд╛ рд╕рд╛рдорд╛рди рдХреА рдХрдореА рдХреА рд╢рд┐рдХрд╛рдпрдд рдХреЗ рд▓рд┐рдП рд╕рд╛рдл, рдмрд┐рдирд╛ рдПрдбрд┐рдЯ рдХрд┐рдпрд╛ рдЧрдпрд╛ рдкрд╛рд░реНрд╕рд▓ рдЦреЛрд▓рдиреЗ рдХрд╛ рд╡реАрдбрд┐рдпреЛ рдЕрдирд┐рд╡рд╛рд░реНрдп рд╣реИред
- ЁЯОе рд╡реАрдбрд┐рдпреЛ рдкреИрдХреЗрдЯ рдЦреЛрд▓рдиреЗ рд╕реЗ рдкрд╣рд▓реЗ рд╢реБрд░реВ рд╣реЛрдирд╛ рдЪрд╛рд╣рд┐рдПред
- ЁЯОе рдкреВрд░реА рдЕрдирдмреЙрдХреНрд╕рд┐рдВрдЧ рдПрдХ рд╣реА рд╡реАрдбрд┐рдпреЛ рдореЗрдВ рджрд┐рдЦрдиреА рдЪрд╛рд╣рд┐рдПред
тЭМ рд╡реАрдбрд┐рдпреЛ рдирд╣реАрдВ = рд╢рд┐рдХрд╛рдпрдд рд╕реНрд╡реАрдХрд╛рд░ рдирд╣реАрдВред
тЭМ Order Cancellations
- Orders cannot be cancelled once placed, as they are processed immediately.
- Custom or made-to-order items are non-cancellable.
ЁЯФД Return Eligibility
Returns are not accepted except in the following rare cases:
- Wrong item received.
- Verified manufacturing defect.
We do not accept returns for:
- Change of mind or personal preference.
- Color or style mismatch.
- Sizing issues.
- Cosmetic damage due to transit.
тЬЕ To Request a Return
- Notify us within 24тАУ48 hours of delivery.
- Provide:
- A clear, unedited parcel opening video.
- Photographs of the defect/damage.
- Order details (Order ID, date, etc.).
- All return approvals are at our sole discretion after verification.
ЁЯТм Need Help?
Contact us via:
- WhatsApp: +91 7350339214
- Email: enwrape@gmail.com
Note: All claims without valid proof (video + photo evidence) will be declined.
Terms and conditions apply.